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Onethread User Guide
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4.7.4.3 Renew plan

This feature in Onethread allows users to extend their current subscription plan by renewing for continued use of the software. This feature provides a convenient and streamlined process for users to ensure their subscription stays up-to-date and they can continue to use the platform's features and functionalities.
Renewing a plan may include choosing from different subscription packages or upgrading to a higher one.
By renewing their plan, users can ensure they have access to all the latest features and updates offered by the software.

Pre-conditions to use the Feature:

  • Users must have an account in Onethread.
  • Users must be a part of a company.
  • Users must be Super Admins/Admins to access this feature.

Steps to Use

We have divided this feature into three steps:

Adjust Plan (1st Step):

  • Go to the Subscription tab from Settings.
  • You will see the Renew option at the right of the current subscription plan.
  • Click it. Here, your first step is to adjust the plan.
  • Select the number of your company member.
  • Choose the package name.
  • You can change the plan names anytime from the Change Plan.
  • Select Payment Cycle (annually or monthly).
  • Your payment details will be on the right side.
  • Enter Coupon to get a discount.
  • Click the Payment Information.

Payment Information (2nd Step):

  • Write your Name
  • Write your Phone number
  • Select your Country
  • Select your State
  • Select your Email ID.
  • Select Zipcode
  • Select your Country.
  • Select your House Address
  • Tick to confirm that you have read & approved Onethread's Terms and Conditions, Privacy Policy, and Return Refund Policy.
  • Click to Pay Now.

Review (3rd Step):

  • Here, you will see the total bill in our regional currency
  • You will see the company member number, package name, & subscription.
  • Click the Pay with Paddle or Pay with SSLCOMMERZ button to pay your payment.
  • After payment, you will get a confirmation preview of your payment.

Important Notes:

  • If you are an international client, use the Pay with Paddle option
  • If you are from Bangladesh, using Pay with SSLCOMMERZ would be your best option.

Benefits:

  • The "Renew Plan" feature allows users to extend their subscription to continue accessing the software's tools and updated & upcoming features.
  • It ensures uninterrupted access to the software for an extended time.
  • It enables the company to budget expenses more effectively and plans its software usage.
  • It provides peace of mind knowing that they will continue to receive support and updates from the Onethread team.